The unique concept of creating a range of fingerprint jewelry was originated by Smallprint in 2004.

Each Smallprint jeweler has been fully trained in the art of taking prints and making Smallprint silver jewelry, so we have a wealth of experience under our belts and we know our customers have many questions when buying such a precious keepsake.

We'll try to answer those questions for you below but if your specific inquiry is not addressed here don't hesitate to get in touch.

Customer Care

Smallprint customer service statement
Smallprint's ethos is to provide the best possible service to each and every one of our customers. Quality and professionalism is our goal, but the family nature of our products and our business means we aim to provide a friendly service too.

Who will take my child's fingerprint?
Your child's prints will be taken by the Smallprint jeweler who works in your area or lives closest to you. Each of our jewelers runs their own Smallprint franchise and like anyone who owns their own business, they take pride in the quality of their craftsmanship and offer a very personal bespoke service.

If your child is unhappy we will not take the print and arrange another appointment for you. However most of our jewelers are mums and understand that making the process seem like a game can win round even the most reluctant toddler!

Who will make my jewelry?
The person who takes your child's print will also make your jewelry - each piece is individually made rather than churned out factory style. Smallprint jewelers are fully trained in the process of taking your child's prints and turning them into a wonderfully handcrafted keepsake for you to treasure.

Each Smallprint jeweler owns and runs their own Smallprint franchise and like anyone who owns their own business, they take pride in the quality of their craftsmanship and offer a very personal bespoke service.

What is your returns policy?
See the box entitled Terms and Conditions of Sale. However if you want to speak to someone about your order, contact the jeweler who made your piece in the first instance. If you would like to speak to Customer Services, call 510 694 9074.